Troubleshooting
Character AI Login Not Working? C AI Log In Fixes (2026)
Most c ai log in problems come from four things: (1) signing in with a different method or email than the one you registered with, (2) the email sign-in link landing in spam or expiring, (3) trying an old login method (Discord, Facebook or password) that Character.AI discontinued in 2024, or (4) an age-assurance check that looks like a login problem. Current sign-in options are Continue with Google, Continue with Apple and an email verification link. Always type character.ai yourself or use the official app.
Janitor AI Not Working? Login, Error and Proxy Fixes (2026)
Most "Janitor AI not working" problems fall into five groups: (1) an outage or attack (check r/JanitorAI_Official or the official Discord), (2) the site's "Access Restricted" firewall page, (3) an age-verification prompt if you're in the UK, Australia or Brazil, (4) JanitorLLM (JLLM) being slow or not replying, or (5) a proxy/API error (401, 402 or 429). Find your symptom below and follow the steps. Only ever log in on janitorai.com or the official apps.